1. What types of healthcare facilities do you provide staffing solutions for in Canada?
At 3JL Healthcare Services Inc., we collaborate with hospitals, long-term care facilities, clinics, and assisted living facilities across Canada.
What types of healthcare professionals do you provide?
We provide a variety of healthcare professionals, including registered staff, personal support workers, child youth workers, developmental service workers, social service workers, and community support workers.
What training do your staff members undergo?
Our staff members undergo extensive training, including nonviolent physical crisis prevention training (CPI), safe management, first aid/CPR, and ongoing professional development to ensure high-quality care delivery.
How do you ensure patient safety and confidentiality?
Patient safety and confidentiality are our top priorities. We conduct rigorous background checks, including medical and police clearance, and adhere to strict confidentiality protocols to protect patient privacy.
Can you provide temporary employees for peak-period staffing?
Yes, we offer reliable temporary employees to help meet staffing needs during peak periods at healthcare facilities across Canada.
How do you handle emergencies outside of regular office hours?
We provide 24-hour direct response to emergencies, including evenings, weekends, and holidays, ensuring prompt assistance when needed.
What are your billing and invoicing procedures?
We provide detailed billing and invoicing for transparency and accountability, including the name of the employee, rates, and hours worked for each shift covered at client locations.
How do you handle employee contractual agreements?
All our employees are under contractual agreements, ensuring stability and reliability in our staffing solutions. We strictly enforce agreements to maintain professionalism and integrity.
Have any questions?
Your FAQs Answered
How do we communicate our facility's specific needs to you?
You can communicate your facility's specific needs to us through detailed documentation, including contact information and resident demographics, ensuring tailored staffing solutions.
How do we reach out for more information or initiate collaboration?
You can reach out to us through our website or contact us directly via phone or email to discuss your staffing requirements and explore collaboration opportunities further. We're here to support your healthcare staffing needs in Canada.
What is your process for recruiting and vetting healthcare professionals?
We have a rigorous recruitment and vetting process in place to ensure that we hire qualified and reliable healthcare professionals. This process includes thorough interviews, reference checks, background checks, and verification of credentials to ensure that our staff members meet our high standards of excellence.
How do you handle feedback and complaints from clients?
We welcome feedback and complaints from clients as opportunities for improvement. Our dedicated customer service team is available to address any concerns or issues promptly and effectively, ensuring that we maintain open lines of communication and continuously improve our services.
